Heartland: Don't listen to competitors
Wednesday, March 25, 2009
Heartland Payment Systems is defending itself against claims from its competitors that are telling customers they could face fines for continuing doing business with the credit card processor that experienced a massive web security breach in January.
Robert Carr, the company's chairman and CEO, posted an open letter addressing these allegations from Heartland's competitors were "untrue and misleading claims" that were "baseless and unlawful."
"Heartland intends to initiate legal action against them if they do not immediately stop making these claims," Carr wrote in the letter.
Earlier this month, Visa removed Heartland from its list of Payment Card Industry Data Security Standard (PCI DSS)-compliant service providers. Because of that move, some security experts speculated merchants who still used Heartland could face fines since the company was found to be out of compliance.
In a statement, Visa assured merchants the company would not be inflicting fines on them for working with Heartland.
"The PCI DSS compliance status of Heartland and RBS WorldPay will not cause otherwise compliant merchants to be subject to non-compliance fine assessment if all other standing PCI DSS validation requirements have been satisfied," the company said.
Carr did not reveal which if Heartland's competitor's he was referring to in his letter.
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